Privacy Policy

PRIVACY POLICY

1. Introduction
Welcome to Project Focal (“we”, “us”, “our”). We are committed to protecting the privacy and personal data of visitors and users of our website located at [www.projectfocal.sg] (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data, as well as your rights regarding that data.

2. Who we are
Project Focal is located at 141 Joo Chiat Place, Singapore 427870.
For any enquiries regarding this Privacy Policy or your personal data, please contact us at:
📧 social.projectfocal@gmail.com

3. What personal data we collect
We may collect the following types of personal data when you use our Website or interact with us:
Contact Information: Name, email address, phone number (e.g., from contact or booking forms).
Usage Data: IP address, browser type, pages visited, time and date of visit, referral sources.
Cookies and Tracking Data: Information collected via cookies or similar technologies to improve website functionality and analytics.
Other Voluntary Information: Any other details you choose to provide when communicating with us.

4. How we use your personal data
We may use your personal data to:
Respond to your enquiries or provide requested services.
Improve our Website’s performance and user experience.
Send you relevant updates or marketing communications (only with your consent).
Conduct internal analysis to enhance services.
Comply with applicable legal requirements or protect our rights.

5. Legal basis for processing
We process your personal data based on one or more of the following:
Your consent (e.g., for marketing communications).
Performance of a contract (e.g., fulfilling a booking or enquiry).
Our legitimate business interests (e.g., website improvement and analytics).
Compliance with legal obligations.

6. Disclosure of your personal data
We may share your data with:
Service providers assisting with website hosting, analytics, communication, or support.
Regulatory authorities or law enforcement, if required by law.
Business partners or investors, in the event of a merger, acquisition, or restructuring (under confidentiality safeguards).

7. International data transfers
If personal data is transferred outside Singapore, we ensure that it is protected in accordance with the Personal Data Protection Act (PDPA) and other applicable data protection laws through appropriate safeguards.

8. Data retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.

9. Cookies
Our Website uses cookies to enhance functionality and understand user preferences. You may disable cookies in your browser settings; however, this may affect certain features of our Website.

10. Your rights
Under the PDPA, you have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete data.
Withdraw consent for the collection, use, or disclosure of your personal data.
To exercise your rights, please contact us at social.projectfocal@gmail.com. We may need to verify your identity before processing your request.

11. Security
We implement reasonable security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.

12. Children’s privacy
Our Website is not directed toward individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

13. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and continued use of our Website indicates your acceptance of those changes.

14. Contact us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at: social.projectfocal@gmail.com